Combining technology & concierge service

CareGo is more than a caregiving platform. It is the result of years of extensive research, unwavering dedication, and commitment. Our comprehensive digital platform and concierge support service empowers caregivers to make informed decisions so they can focus on what really matters- providing the best care possible for their loved ones.

an elderly women with gray hair smiling with her middle-age daughter sitting at a table

Combining technology & concierge service

CareGo is more than a caregiving platform. It is the result of years of extensive research, unwavering dedication, and commitment. Our comprehensive digital platform and concierge support service empowers caregivers to make informed decisions so they can focus on what really matters- providing the best care possible for their loved ones.

Match with a Care Advisor

Our qualified Care Advisors offer personalized support and guidance. We provide one-on-one sessions to address the specific needs of the caregiver and offer practical recommendations to help navigate challenges. We understand the responsibilities and difficulties that come with caregiving, and the toll it can take. Our team of compassionate professionals provide the expertise needed to help throughout the caregiving journey.

Gain knowledge and insight

Explore our extensive library of selected content specifically designed to support the caregiver. We've crafted our collection to empower caregivers with the know-how needed to handle their challenging role effectively. Whether through videos, podcasts, articles or interactive tools, we have the resources to support the caregiving journey.

Access trusted services

Looking for a helping hand? Make life easier by accessing high-quality products and services through our network of trusted partners. We help by providing assistance with home upkeep, in-home care, meal preparation, fraud detection, transportation, bill pay services, will and estate planning and so much more. We are here to assist every step of the way.

Practice self-care and improve wellness

Caring for others can be stressful. It can be physically and emotionally demanding, but caregivers don’t have do it alone. Caregivers can benefit from personal check-ins with a dedicated Care Advisor, receiving invaluable support and guidance during sometimes complicated and stressful situations. By working together, we can reduce the risk of caregiver burnout and make caregiving easier for everyone.

Create a personalized care plan

We know that every caregiver’s journey is different. Our Care Advisors provide compassionate guidance and customized strategies to address unique caregiver needs. We create personalized plans and help prioritize activities, helping to make the caregiving journey as smooth and manageable as possible.

Navigate self-guided tools

CareGo’s digital tools help caregivers plan and stay organized. Our care binder helps maintain care recipient information like medications, dietary restrictions, contact lists and has a digital repository to keep track of important documents. CareGo’s dashboard, task reminders, and messaging provide a centralized communication center for the care team and caregiver.

Advanced technology

CareGo was built using state of the art technology and developed after years of research. CareGo operates on an enterprise grade and natively encrypted cloud infrastructure. Our data first approach and customer first experience allows us to generate automated and evolving care plans based on changing needs.

Trusted partners

Save time and money by accessing high quality products and services through our diverse network of trusted partners. Through our proprietary ten-point vetting and screening process, we have selected partners nationwide that meet our quality standards and prioritize a positive user experience.

Confidential and secure

Safely managing sensitive data is something we take seriously. We use data masking and encryption protocols that are compliant with best practices for confidential information that extends to HIPAA and other compliance regulations- providing caregivers with a sense of reassurance and peace of mind.

FAQs

What is CareGo?

We understand the responsibilities that come with caregiving, and the toll it can take on you and your family. CareGo is a comprehensive digital platform, concierge service, and partner network designed to save you time, money, and alleviate the stressors associated with caring for a loved one. Our team of compassionate professionals provide the expertise needed to help throughout the caregiving journey.

Can I use CareGo for individuals outside of my family?

Absolutely! We understand that caring for a loved one can go beyond the boundaries of your immediate family, and it is easier when you aren’t alone. You can invite up to 5 people to join your designated care team - including family members, friends, neighbors, and clinicians- to help support you and your care recipient.

What is my Care Advisor’s background?

Your Care Advisor is an industry professional and may include RN/LPN/CNAs, certified case managers, physical and occupational therapists, speech-language therapists, social workers, mental health counselors, patient care technicians, medical assistants or other credentialed or licensed healthcare employees.

How can CareGo help me?

Our Care Advisors are here to offer personalized guidance and support through one-on-one sessions and messaging. Your care advising team will offer practical recommendations, tools, and services to make caregiving easier for you. We have an extensive national network of trusted, vetted partners and can assist with finding a care facility, scheduling appointments, locating social activities, in-home care, meal preparation, grocery shopping, transportation, home modifications, medical billing questions, wills, trusts, identity theft protection, and much more. The CareGo team can answer a variety of caregiving related questions to help reduce stressors that can lead to caregiving burnout.

Can I contact my Care Advisor at any time?

Of course. You can reach out to your dedicated care advising team 24/7 through messaging, or schedule a session directly from the CareGo platform. If there is a medical emergency, please be safe and dial 911.

How many care recipients can I add to my portal?

Caregivers are able to receive support and guidance for up to two loved ones.

How do I sign up for CareGo?

CareGo is a caregiving benefit sponsored by your employer, association or other membership group. If your organization does not offer CareGo and you would like us to reach out to them, please click here to contact us.

Can I keep CareGo if I leave my current employer?

Absolutely! You can still access the CareGo portal if you leave your employer for any reason. Additional sessions with your dedicated Care advising team are also available, and more information can be found within your portal. 

Can I change my plan?

Your CareGo plan is determined by your employer; however, there may be additional support packages available to you. Please reach out to us for options and details.

Is my care recipient’s data safe?

Yes! Keeping your data safe is of the upmost importance, and it is our responsibility to be good stewards of all health information. The CareGo platform is a custom-built solution built to follow the strict standards and protocols set forth by HIPAA to protect the privacy and security of all your information.

Will I have a dedicated Care Advisor throughout my sessions?

Yes. All clients will have access to a dedicated Care Advisor and team. Our multilayered, multidisciplinary coaching model allows us to spend the necessary time with you to accurately assess your situation and needs.

How do you define a Caregiver?

We understand that caregiving is not limited to immediate family. We define a caregiver as any individual who tends to the needs or health concerns of a parent, grandparent, spouse, relative, neighbor or friend.

Does CareGo provide support in multiple languages?

Yes. With the help of professional interpreters, we can provide support to non-English speaking caregivers.

Still have questions?

Young Caucasian female hugging her father while both sitting on a couch

Having a compassionate team that is knowledgeable in caregiving is invaluable. They have guided me through the process of providing the best care for my father and made my job so much easier. ​​

Emily C., – Minneapolis, MN

A man wearing glasses sitting at a table/desk with an open laptop computer

As an only child, I can’t easily turn to anyone for help in caring for my mom. Now I feel fortunate to have the support and resources I need and trust. For the first time, I don’t feel alone.

Robert A.- Los Angeles, CA

African American female wearing glasses posing for a picture

I live over 400 miles away from my parents. Now I have reliable resources available to help in making sure their needs are met and I don’t have to worry about being so far away.

Gwyn S.- Atlanta, GA

Providing expertise
and guidance

Helping working caregivers navigate the challenges of caring for a loved one

Providing expertise
and guidance

Helping working caregivers navigate the challenges of caring for a loved one